TOV

A tote bag printed “May contain nodes” with a pink strap

Our brand voice is that of a clear-thinking, experienced builder: confident, generous with their knowledge, and committed to helping others move forward.

We explain things clearly and without fluff. We assume technical competence and never talk down.

We don’t just dispense answers. We provide context, explain trade-offs, and suggest best practices.

Our energy comes from making things work in practice: shipping, iterating, and solving real problems with full control.

Capsules on a grid: what we are (concise, helpful, technical, supportive, authentic, accessible) in pink, and what we’re not (flowery, juvenile, cheesy, condescending, misleading, exclusive) in gray

Style guide

The practical rules that keep our writing consistent and on-brand.

American English

We use American English when writing for n8n.

Emojis

Avoid emojis in product and brand copy. Use them sparingly on social channels only.

n8n casing

Always write n8n in lowercase to match our brand, even in all-caps labels and capsules.

Sentence case

Use sentence case for all headings and titles. Only the first word and proper nouns are capitalized.

Jargon and slang

Avoid unnecessary jargon, clichés, buzzwords, and slang. Write for a global audience.

Claims

Support claims with facts, features, or attributable results.

Punctuation

Avoid exclamation marks, ampersands, all-caps, and other attention-seeking tactics. Use the serial comma in lists of three or more.

Acronyms

Define all acronyms on first use.

Active voice

Prefer the active voice. It keeps writing direct and forward-moving.

Writing principles

The four standards every piece of writing should meet.

Clear over clever

We favor clear language over clever or corporate tone. Be concise and respect the reader’s time.

  • Use everyday language
  • Keep sentences short
  • Prioritize clarity over cleverness

Avoid vague phrases that sound big but mean little.

❌ Seamlessly unlock powerful capabilities. ✅ Code when you need it. UI when you don’t.

A web module reading “Code when you need it. UI when you don’t.”

Confident over loud

Speak with authority and accuracy, not hype. Be confident but humble. Ground claims in real capabilities.

  • Be decisive and direct
  • Support claims with facts or outcomes
  • Lead with guidance, not hedging

Avoid empty intensifiers and over-promising.

❌ Our incredible technology completely transforms the way you’ll use AI. ✅ Build powerful workflows that can run reliably at any scale.

A screen reading “Build powerful workflows that can run reliably at any scale.”

Specific over vague

Ground communication in real features, actions, and outcomes. Show how n8n works.

  • Focus on concrete capabilities
  • Use concrete, action-oriented language (“drag”, “connect”, “inspect”)
  • Talk about real workflows

Avoid generic benefits.

❌ Integrate external systems to unlock next-level efficiency. ✅ Start with a simple trigger. Add logic as your workflow grows.

An event screen reading “Start with a simple trigger. Add logic as your workflow grows.”

Helpful over impressive

Help users feel capable and in control. Guide, don’t instruct. Enable, don’t dictate.

  • Position users as problem-solvers
  • Use the active voice
  • Invite the reader to take part

Avoid talking down or using hype.

❌ Unlock enterprise-grade automation in seconds. ✅ Start simple. Add branching, retries, or custom code when you need it.

A blog card reading “Start simple. Add branching, retries, or custom code when you need it.”

Messaging pillars

The four ideas every piece of content should reinforce.

Simplicity

Make automation feel approachable. Break complex ideas into clear, manageable steps.

Product-led

Show, don’t tell. Prefer real screenshots and workflows over abstract claims.

Authenticity

No hype or inflated claims. Talk about what the product actually does and the real outcomes it delivers.

Community

Write as peers, not a broadcaster. Share what works and engage openly with the community.